How do I chat with my professional in the Professionals tab?

Modified on Wed, 22 Oct at 3:37 PM

Quick Answer  


Tap “Professionals” in the bottom bar to open your private chat with a connected coach. You can send text, images, videos, audio notes, and documents.  



Context  


The Professionals tab appears once you’re connected to a trainer or nutritionist; it’s a private 1-to-1 conversation.  



How it works  


1. Tap “Professionals” on the bottom bar.  

2. Select your professional to open the chat.  

3. Type a message or tap the attachment icon to add media.  

4. Send and await replies via notifications.  


Good to know  


• If you don’t see a professional, ask them to invite you via Erakulis PRO.  

• You can connect to more than one professional.  

• Keep notifications enabled for quicker responses.  



Related Articles  


1. How do I accept an invitation from my professional?  

2. Can I connect to more than one professional?  

3. What file types can I send in chat?  

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