Quick Answer
You can share images (e.g., JPG, PNG), videos (e.g., MP4, MOV), audio notes (e.g., M4A, MP3), and documents (e.g., PDF). Standard size limits apply.
Context
Rich media helps you coach effectively. Share demonstrations, form feedback, and supporting documents to improve clarity and adherence.
How it works
1. In the client Chat, click the attachment icon.
2. Select your file (image, video, audio, or PDF).
3. Send and confirm upload.
4. Ask clients to update the app to the latest version for best playback.
Good to know
• Compress longer videos for faster upload and playback.
• Use short clips for form feedback to keep reviews efficient.
• For privacy, avoid sensitive personal data in shared files.
Related Articles
1. How do I chat with my clients inside Erakulis (private, one-to-one)?
2. How do I create a workout using the builder?
3. How do clients see workouts and mark them as done?
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