Why are my steps or sleep different from my wearable app?

Modified on Fri, 24 Oct at 2:48 PM

Quick Answer  


Erakulis reads data from your chosen source (prefer a single integration). Differences usually come from multiple sources writing, different sampling windows, or delayed sync from the wearable to the phone.  



Context  


To keep numbers consistent, use one primary source and ensure the wearable app has synced before opening Erakulis.  



How it works  


1. Open your wearable/health app and let it sync to the phone  

2. Open Erakulis (refresh happens in seconds)  

3. If you connected multiple sources, disconnect extras and keep one  


Good to know  


• Go to Settings → Apps & Devices to disconnect/reconnect (forces a fresh sync)  

• Time zones and rounding can cause minor differences  

• Calories may vary by provider methods; we follow your source data  



Related Articles  


1. My wearable data isn’t syncing — what should I try first?  

2. How do I connect to Apple Health or Health Connect?  

3. How do I view daily and weekly metrics in Erakulis?  


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